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Warranty Policy
Thank you for choosing our products! We are committed to providing you with high-quality products and excellent customer service. The following warranty policy outlines the warranty coverage and terms of your purchase:
Warranty period:
This product has a warranty period of 180 days from the date of purchase or 120 days from the date of receipt. [Take the greater date]
Some specific products or parts may have different warranty periods, please refer to the instructions or packaging of the specific product.
Warranty coverage:
During the warranty period, we will repair or replace the product free of charge if it fails due to defects in materials or workmanship.
The warranty does not cover the following:
Normal wear and tear.
Accidental damage, such as: drops, water damage, fire, etc.
Unauthorized repair or modification.
Improper use or use not in accordance with the product manual.
Damage caused by natural disasters.
Software problems (unless caused by hardware failure).
Consumables, such as: batteries, indicator lights, etc. (unless otherwise specified).
Warranty process:
Please contact our customer service team and provide your product model, purchase date, fault description and relevant photos or videos.
After customer service review, repair or replacement instructions will be provided.
You need to send the product to the designated repair center or handle it in other ways provided by customer service.
After the repair or replacement is completed, we will send the product back to you.
Other Terms:
This warranty policy applies only to the original purchaser and is not transferable.
The warranty period of a repaired or replaced product will not be extended and will still be based on the original purchase date.
If we are unable to repair or replace the product, we will provide an equal refund or other solution.
In some cases, we may provide an extended warranty service. Please refer to the relevant information for specific terms.
Disclaimer:
To the extent permitted by law, we are not responsible for any indirect or incidental losses, including but not limited to data loss, profit loss, etc.
Contact Us:
If you have any questions, please feel free to contact our customer service team.
Email: contact@buyworld.com.cn
Please note: The final right of interpretation of this policy belongs to our company. We reserve the right to modify this policy at any time without prior notice. Please read this policy carefully before purchasing.